Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe: You have 30 days from the date of purchase to initiate a return.
Proof of Purchase: A receipt or proof of purchase is required to process your return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our return policy, please contact our customer service team at info@youneedtherapy.net.
